Privacy Policy
Privacy Policy
Tom Garland Appraisal Services operates the website https://tomgarlandappraisal.com/. We are dedicated to protecting your privacy and handling your personal information with care and professional integrity.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, request an appraisal quote, or engage our professional valuation services.
1. Information We Collect
We only collect personal information that you voluntarily provide to us when inquiring about our services.
Personal Information Provided by You:
- Contact Information: Name, email address, and phone number when you fill out our “Request a Quote” or “Request Consultation” forms, or when you contact us directly.
- Property & Inquiry Details: Information regarding the property type (Commercial, Residential, Probate & Estate, Litigation / Other) and any specific details you provide about the property or your valuation needs.
Automatically Collected Information:
- Like most websites, our Site may collect basic, non-identifying technical data (such as your IP address, browser type, referring pages, and operating system) through standard server logs and analytical tools to help us maintain and improve our website’s performance.
2. How We Use Your Information
We use the information we collect strictly to perform our business operations and provide you with high-quality appraisal services. This includes:
- Responding to your inquiries, consultations, and quote requests.
- Preparing and delivering commercial, residential, land, probate/estate, relocation, and diminution of value appraisal reports.
- Providing litigation support and preparing for expert witness services.
- Communicating with you via phone (562-431-8511) or email (tomgarlandappraisals@yahoo.com) regarding your appraisal assignments.
- Fulfilling our administrative, accounting, and professional record-keeping obligations.
3. Confidentiality & Professional Standards (USPAP Compliance)
As professional real estate appraisers operating in Southern California, our services are governed by strict ethical and professional guidelines, including the Uniform Standards of Professional Appraisal Practice (USPAP).
Under the USPAP Ethics Rule, we owe a strict duty of confidentiality to our clients. We will not disclose confidential information or appraisal results to anyone other than:
- The client (the party who directly engages our services).
- Persons specifically authorized by the client.
- State appraisal regulatory agencies or professional peer review committees.
- Third parties as required by law, subpoena, or court order (highly relevant to our litigation support services).
4. Sharing & Disclosure of Information
We do not sell, rent, trade, or share your personal information with third-party marketers. Your information is only shared under the following limited circumstances:
- With Your Consent: We may share details with third parties (such as your attorney, accountant, or lender) if you explicitly direct us to do so.
- Legal Obligations: We may disclose information if required to do so by law, court order, or in connection with ongoing legal proceedings where Tom Garland is acting as an expert witness or providing litigation support.
5. Data Security
We implement reasonable physical, technical, and administrative security measures designed to protect your personal and property information from unauthorized access, loss, or misuse. However, please be aware that no transmission of data over the internet or cellular network can be guaranteed to be 100% secure.
6. Cookies
Our Site might use cookies to help with user experience, you know. Cookies are small files that get stored on your device’s hard drive, and they help us understand how people navigate through the Site. You can also decide to set your web browser to refuse cookies; however, some parts of the Site may not work properly because of that.
7. Your Choices and Rights
You have the right to:
- Request access to the personal information we keep about you.
- Ask us to correct or refresh any inaccurate personal information.
- Opt out of receiving future communications from us.
If you want to use any of these rights, please contact us directly using the details below.
8. Changes to This Privacy Policy
We may update this Privacy Policy at any time, basically. When we do, we will change the “Effective Date” at the top of this page. We suggest you review this policy now and then, so you can stay up to date about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:
Tom Garland Appraisal Services
Seal Beach, California
Phone: 562-431-8511